Frequently Asked Questions
Services and Process
What is a certified legal translation in the UAE?
A certified legal translation is a translation performed by a translator authorized by the UAE Ministry of Justice or a certified provider. These translations are formatted to be officially valid for courts, MOFA, embassies, and all government authorities.
What types of documents do you translate?
We translate all types of official documents: birth certificates, diplomas, police clearances, marriage/divorce documents, power of attorney, court decisions, company documents, and more.
Do you offer MOFA attestation preparation?
Yes, we prepare your translation in a MOFA-compliant format and can support you through the attestation process.
How many languages do you support?
We support over 25 language pairs. Common requests include Arabic, English, French, Russian, Urdu, Hindi, Chinese, Spanish, and German.
What is the turnaround time for a standard translation?
Most translations are completed within 24–48 hours. Urgent options are available depending on the document type and volume.
Do you provide printed translations?
Yes. All translations are delivered by default in PDF format, and printed versions with signature and stamp are available on request within the UAE.
Can I request revisions?
Absolutely. Minor revisions based on accuracy or spelling are free of charge.
Acceptance and Validity
Are your translations accepted by UAE authorities and embassies?
Yes. Our certified legal translations are formatted according to the standards of UAE ministries, MOFA, and foreign embassies.
Who performs the translations?
All translations are handled by experienced legal translators, many of whom are certified by the UAE Ministry of Justice or similar official bodies.
Are your translations accepted internationally?
Yes. Our translations are used successfully in countries across Europe, North America, and the MENA region.
Pricing and Payments
How much does a certified legal translation cost?
Our prices start at AED 129 per page. The cost may vary based on the document type, language, and urgency.
What payment methods do you accept?
We accept bank cards (Visa/Mastercard), Apple Pay, bank transfers (UAE IBAN), and cash on delivery in select UAE cities.
Are there additional fees for urgent service?
Yes. Urgent delivery (same day or 12h) is subject to a surcharge, depending on volume and language.
Submitting Documents
How can I submit my documents?
Upload your files directly via our website (Free Quote form), or email us at info@sure-legal-translation.ae.
What file formats are accepted?
We accept PDF, Word, scanned images (JPEG/PNG), and mobile photos.
Can I send documents from my phone?
Yes, our platform is mobile-friendly. You can upload directly from your phone.
Confidentiality and Security
Are my documents secure?
Yes. All files are encrypted during transfer and storage.
Do your translators sign NDAs?
Yes. All our translators are bound by confidentiality agreements and professional secrecy.
Complaints and Support
What if I’m not satisfied?
We offer free revisions if needed. If an issue remains unresolved, we’ll assess refund eligibility case-by-case.
When is customer support available?
Our team is available every day from 9:00 AM to 9:00 PM (GST). For urgent matters, Chat support is active 24/7.
How can I contact you?
You can reach us by email (info@sure-legal-translation.ae), phone (+971 4 549 0375), or by Live Chat.
Recruitment
Can translators apply directly via your website?
Yes, translators can apply directly through this link.
What are the selection criteria for translators?
You must have a legal/certified translator status, fluency in English and Arabic (or other approved languages), and experience with legal documents.